Our COMMITMENTS
QUALITY COMMITMENT
The implementation of a quality management system in compliance with the provisions of the ISO 9001 standard and its deployment throughout the cement division led to certification by Veritas Office and the IMANOR (the Moroccan Institute of Normalization).
Quality management consists of offering products that comply with customer requirements and applicable regulatory requirements. We have implemented a process to continuously improve customer satisfaction through total control of our operational activities and product quality:
- CPJ 35, CPJ 45, CPJ 55, CPJ 55 PM et CPA 65 :
- Certified to meet all chemical, physical and mechanical requirements of the Moroccan standard NM 10.1.004
- Clinker : Conforms to the Moroccan standard NM 10.1.004 and to the European standard EN NF 197-1.
QUALITY COMMITMENT
We are committed to:
- Establish and maintain a relationship of trust with our customers based on listening, continuous understanding of the market and meeting their requirements and expectations.
- To provide products and services adapted to the needs of our customers.
- To ensure the conformity of our products with the Moroccan standards and to constantly improve the quality of services provided to our customers.
- To provide our customers with information on the characteristics and optimal conditions of use of our products and services.
- To propose to our customers the desired technical assistance.
- To comply with legal, regulatory and other requirements to which we have subscribed.